This is a trial. contact4me is being tested and is not open to everyone. Please do not rely on it as your only plan in an emergency. Register your interest

contact4me

Your phone knows everyone's number.
You don't.

contact4me is the thing you set up today — so that the day you lose your phone, you can still reach someone who cares about you.

Can you name three phone numbers from memory?

Most people can remember their own phone number, and that's it. That is especially true when they are stressed. Everyone else lives in a rectangle of glass that you are one dropped bag, one pickpocket, one flat battery away from losing.

And the moment it goes, so does everything attached to it. No numbers. No banking app. No tickets. No way to tell anyone where you are or that you are all right.

You are standing in a city you do not know, holding nothing, and you have no way of getting home or even phoning your own family.

contact4.me is the answer.

It is being tested with a small group at the moment, so sign-up is not open to everyone yet. Register your interest and we will tell you when it is.

It's completely free. It takes about 5 minutes to register. There is no app to install.

Create a free account

How it works

  1. 1

    Set it up while you still have your phone

    Add the people you would actually ring in trouble, and write the messages you might need to send. Calmly, in advance — because nobody composes a good message while panicking on a stranger's phone.

  2. 2

    Remember two things

    Your own mobile number, and a PIN you choose. That is the whole of what you need to carry in your head. Nothing else.

  3. 3

    Borrow any phone, and reach someone

    Sign in on a stranger's phone or a hotel computer. You see a list of first names, nothing more. Tap one, pick a message, and we text them for you.

Lost your phone right now?

If you set this up before, you do not need anything except your own mobile number and your PIN.

Send a message

What the person you choose receives

Text message

I have lost my phone and I am stuck at ///filled.count.soap. Please order me an Uber to get me home. – Ian, code word Fennel. Genuine? Check R5Z27UNK at contact4.me/scamcheck

The hardest part isn't sending the message

It is being believed.

An unexpected plea for help, from a number nobody recognises, mentioning a service they have never heard of, looks exactly like a scam. Most people would ignore it. So the whole design works against that.

What it costs

Nothing.

There is no charge, no app to buy, and no advertising. If that ever has to change, we will say so before it does — not after.

What this is not

It is not an emergency service. It does not contact the police or an ambulance. It texts the people you chose, and nobody else. If you are in danger, call 999, or ask someone near you to call.

Text messages can be delayed or lost, and phones get switched off. This is a good plan. It should not be your only one.

Set it up before you need it

You cannot do this afterwards. That is rather the point.

Create a free account

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I have lost my phone — send a message